SHIPPING METHODS

Dai Viet Ginseng is committed to providing fast, safe, and convenient shipping services. Below are the details of our shipping methods:

  1. Door-to-Door Delivery
  • Products will be delivered directly to the address provided by the customer.
  • Delivery time:
    • Urban areas: 1–2 working days.
    • Suburban and other provinces: 3–5 working days.
  1. Reliable Shipping Partners
  • We collaborate with leading shipping providers such as SG Post, Viettel Post, GHTK, J&T Express, etc., to ensure quality and reliability.
  1. Shipping Fees
  • Free shipping for orders over 1,000,000 VND in the inner area of HCMC
  • For other orders, shipping fees will be calculated based on the weight and delivery address. Specific fees will be displayed at checkout.
  1. Order Tracking
  • After placing your order, you will receive a tracking number to monitor your order status via the website or app of the shipping provider.
  1. Shipping Policies:
  • Product Inspection on Delivery: Customers can check the condition of the product before making payment (if using COD).
  • Failed Delivery: In case of unsuccessful delivery (e.g., customer unavailable, incorrect information), we will contact you to arrange a redelivery.

Customer Support

For any shipping inquiries, please contact:

  • Hotline: +84 989513321
  • Email: daivietginseng@gmail.com

Dai Viet Ginseng ensures that products reach customers quickly and in perfect condition, delivering an excellent shopping experience!